Privacy Policy

and Terms

Defend Roofing LLC ("Defend Roofing," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when visiting our website or interacting with our services.
By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect
We may collect personal and non-personal information, including:
Personal Information
* Name
* Email address
* Phone number
* Property address
* Information submitted through contact forms, inspection requests, or referrals
Non-Personal Information
* IP address
* Browser type
* Device information
* Pages visited and time spent on the site
* Referring URLs
This data may be collected automatically through cookies, analytics tools, or similar technologies.

How We Use Your Information
We use the information collected to:
* Respond to inspection requests and inquiries
* Schedule and perform roofing inspections
* Communicate with you about services, updates, or promotions
* Improve our website, services, and customer experience
* Maintain internal records and operational efficiency
* Comply with legal and regulatory requirements
We do not sell your personal information.

Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:
* Analyze website traffic and performance
* Improve marketing effectiveness
* Provide a better user experience
You may disable cookies through your browser settings, though this may affect site functionality.

Third-Party Services
We may use trusted third-party tools and platforms, including but not limited to:
* Website analytics (e.g., Google Analytics)
* Marketing and CRM platforms
* Form and scheduling tools
These third parties may collect and process information according to their own privacy policies. Defend Roofing is not responsible for third-party privacy practices.

Information Sharing and Disclosure
We may share your information:
* With service providers who assist in operating our business
* When required by law, court order, or legal process
* To protect the rights, property, or safety of Defend Roofing, our customers, or others
We do not share personal information for resale or unrelated third-party marketing.

Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights
You may:
* Request access to your personal information
* Request correction or deletion of your data
* Opt out of marketing communications at any time
To make a request, contact us using the information below.

Children's Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the website constitutes acceptance of the updated policy.

Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Defend Roofing LLC
. Email: info@defendroofing.com / 
Phone: 512-777-1751 / Website: https://www.defendroofing.com

Terms of Service

These Terms of Service ("Terms") govern your access to and use of this website and any services provided by Defend Roofing ("Company," "we," "our," or "us"). By accessing this site or engaging our services, you agree to these Terms. If you do not agree, do not use this website or our services.

1. Services

Defend Roofing provides roofing inspection, repair, replacement, and related services. All services are subject to availability, site conditions, weather, material availability, and applicable laws and codes.

Any estimates or proposals provided are non-binding until a written agreement is executed.

2. Website Use

You agree to use this website for lawful purposes only. You may not:

  • Attempt to gain unauthorized access to the site or its systems
  • Use the site to transmit malicious code
  • Copy, scrape, or misuse site content for commercial purposes

We may suspend or terminate access at any time without notice.

3. Estimates and Pricing
  • Estimates are based on visible conditions and information available at the time.
  • Hidden damage, code upgrades, or scope changes may result in additional costs.
  • Prices are subject to change until a contract is signed.

Insurance-related pricing is dependent on carrier approval and scope determination.

4. No Warranties on Website Content

This website is provided “as is.” We make no guarantees that content is:

  • Error-free
  • Complete
  • Up to date

Information on this site does not constitute professional, legal, or insurance advice.

5. Limitation of Liability

To the maximum extent permitted by law, Defend Roofing shall not be liable for:

  • Indirect or consequential damages
  • Loss of use, data, or profits
  • Delays caused by weather, suppliers, or third parties

Our total liability shall not exceed the amount paid to us for services rendered.

6. Third-Party Links

This website may contain links to third-party sites. We do not control or endorse those sites and are not responsible for their content or practices.

7. Intellectual Property

All website content - including text, logos, images, and branding - is owned by Defend Roofing or licensed for use. Unauthorized use is prohibited.

8. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in courts located in Texas.

9. Changes to These Terms

We may update these Terms at any time. Continued use of the website or services after changes constitutes acceptance of the revised Terms.

10. Contact Information

If you have questions about these Terms, contact us at:

info@DefendRoofing.com

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